Tag Archives: david mamet

The Leads, Part One

Follow the Money


Identifying and tracking a lead is like trying to find out the real truth about anything — start by following the money. Does it surprise anyone that one of our planet’s largest depositories of gold and precious metals was housed in the basement vaults beneath the World Trade Center? Or should we be surprised that certain politicians (Vice Presidents, for instance) profit lavishly from war? Or that insurance company CEO’s had a very good decade? Stop me now before Omnicom begins monitoring my content.

You can call me a conspiracy theorist, but that’s what they want you to think.

While there is a dearth of creativity in the world today, there is no dearth of financial news and reporting. Therein lies the gold mine of new business leads. The Wall Street Journal refuses to give away its content for free. Why? Because their stock-in-trade is valuable content/information that most of the business community cannot live without. The business/financial wire services are rife with leads, almost hourly. The trickle down effect from the venerable WSJ to your local business rag is instructively correlative. Most of us (smaller creative agencies) can’t chase every NASDAQ bubble stock, but we can track our local business chronicle for cash infusions, venture capital and newly budgeted product or service launches. And I’ve found that many of these boons are often connected to a larger financial trend in that particular category or niche industry.

So I launch this series with an almost anachronistic notion — go back to basics and study the national and local business journals. Focus on categories that best fit your experience. Keep a folder/binder of financial bubbles and trends in your categories. It occurred to me that if everyone spent as much time on the business news wires online as they do on Facebook — maybe they wouldn’t need to be tweeting for dollars or relying on social media to do their job for them. I’ve found that the majority of leads I’ve generated from social media ultimately became tire-kickers, or worse, underfunded marketers looking for an agency to magically feed the multitudes with fishes and loaves. Wouldn’t you rather follow the money and try to control your fate than be at the mercy of Twitterdom? What appears to be the land of milk and honey may just be a mirage.

I like to hole up with The Book of Lists and a Cuban cigar and play bounty hunter. Every metropolitan market has a Book of Lists published by the local business journal. It may be the most underutilized tool in the new business community. For small agencies, I like the Fastest Growing Companies list. I also like the listings of VC firms. For another angle, try the Best Places to Work. There is a good chance that companies who are good to their employees, are probably good to their vendors and strategic/creative alliances. I like to read the bios of the top executives, because what’s at the top usually trickles down.

A few business development database companies have lead services. I haven’t found them to be completely reliable, but the best of these is Access Confidential (www.accessconfidential.com). Actually, what I like best about AC is their combined news wire service. It draws upon tens of thousands of news wire stories and archives them in one handy database. Like LexisNexis on steroids.

There are other services dedicated exclusively to lead generation for ad agencies — these are usually the product of someone else doing this very same homework for you. You could do the same thing for yourself if you weren’t on Facebook telling all your “friends” how smart or cool you are. Or tweeting. Or blogging. Or wallowing in LinkedIn, the land of the unemployed and disenfranchised shill. Most of these agency-focused lead services just comb the wires for press releases of announcements like new CMO hires. But, I’ve followed up on many of these so-called leads from pubs like Pearlfinders and The Delaney Report and usually the “lead” has been so bombarded by agency outreach that they have already retreated to their underground asylum. Think about it, you are paying to share leads with hundreds of agencies. I consider a new hire an okay lead.  But, I’d rather follow the money, it almost always leads to the truth.

Next: Action — what to do with a good lead.

The Leads, The Leads, The Leads


Finding and Qualifying Actionable Leads for Your Creative Agency

David Mamet may very well be the voice of our generation, perhaps the most riveting social commentator of the past 35 years. Playwrights inherit a unique responsibility to the masses. It is incumbent upon the playwright to hold a mirror up to society and reveal to us for the first time who we really are. They accomplish this by delivering insights into ourselves that we cannot see without their plot and character development. They also inherit the kindred spirit of the Bard of Avon, who held up said mirror better than anyone.

Mamet writes dialogue (“Mamet speak”) in the same familiar manner that we speak today — just as Hemingway wrote in the vernacular of his time, 80 some odd years ago (strangely, at least to me, Papa’s novels now read the same way an early Springsteen record sounds —embarrassingly dated). But, reading Mamet’s works can only help us write more effectively for today’s intense staccato marketplace, and therefore, communicate better to it. Seeing his films can only increase our creativity. But, experiencing one of his plays as a live performance can transform us. To study a Mamet script is a journey into the art of communicating — his tales totally rely upon minimalist but colorful language and dialogue. I confess, I find it mildly interesting that Mamet, Hemingway and Springsteen all sported beards (and for that matter, Shakespeare, too).

Glengarry Glen Ross, perhaps Mamet’s best known work, is particularly relevant to agency new business. The action is primarily centered upon “leads”, ultimately the Glengarry leads. New business professionals must accept that they are first in the lead generation business. As much as we are now grounded in a search engine-based marketplace, we cannot simply blog & tweet and sit and wait for an email response to our latest newsletter. Or just track the daily click-throughs to our website. Social media doesn’t replace the need to generate and act upon leads, it augments it. It’s another road, not the only road. At some point, we must make a sales call and ask for the meeting — or send a sales email requesting the same.

Everyone’s favorite scene in Glengarry Glen Ross seems to be the 7 minute “motivational” speech Alec Baldwin delivers to the boiler room of a real estate telephone sales team (whose members include some of the finest actors of the era — Pacino, Jack Lemmon, Alan Arkin, Kevin Spacey, Ed Harris — none of whom wore beards, except Pacino in Serpico). It’s a tour de force performance, with several lines forging their way into the lexicon of the contemporary sales and marketing person (“Coffee is for closers”, “Always be closing”,  “Get them to sign on the line which (sic) is dotted”, “The leads are weak? You’re weak!”). I also find it mildly interesting that Springsteen and Serpico briefly wore a similar wool hat.

This post and this video introduce a new series of original Palma content. In the coming days we will examine Leads. We’ll discuss what they are, where to find them, how to qualify them, what makes them actionable and how to act on them. There are a lot of lead generation services available to our industry, most of them are bogus or watered-down. It’s our responsibility to ultimately be our own lead generation service, and it’s easier and more effective than you may think. Enjoy the Baldwin clip and the forthcoming series.